iPhone · Austin metro · Coming soon
Got a parking ticket in Austin? Dispute it in three minutes.
Scan the ticket. Answer a few yes-or-no questions. Citeless drafts the written dispute on your phone, and you send it yourself.
- City of Austin
- UT Austin
- City of San Marcos
- Texas State
How it works
From glovebox to inbox, without a lawyer.
The whole thing runs on your iPhone. No account, no upload, no one reading your ticket but you and the court.
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Scan the ticket
Citeless reads the citation number, date, plate, violation and deadline off the photo, works out who issued it, and starts the countdown the moment you confirm.
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Answer honestly
Three to six yes-or-no questions chosen for your violation. Each yes asks for the one piece of evidence that wins it. If nothing applies, Citeless tells you so, before you pay anything.
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Send it yourself
The letter opens in Mail addressed to the court with your evidence attached, or you get a copy button for every field on the issuer's form. Citeless never contacts anyone for you.
Who it's for
The four issuers that take a written dispute.
Downtown visitors, UT and Texas State students and staff, rideshare and delivery drivers who collect tickets by the handful.
| Issuer | How you dispute | Deadline | What Citeless prepares |
|---|---|---|---|
| City of Austin | Email hearing with the Municipal Court | Appearance date on the ticket | The email, your written testimony and attachments. Says whether you're the owner or the driver, as the court requires. |
| UT Austin | Online appeal with a UT EID, or the no-EID appeal form | 12 calendar days | A copy button for every field the form asks for, and the appeal statement. |
| City of San Marcos | Written contest by email | 10 calendar days | The email, with the plate, citation number, name, address and phone the court wants included. |
| Texas State | Level One appeal by email, then the Parking Portal | 10 working days | The email for Level One and copy buttons for the portal if it goes to the committee. |
What it won't do
Disabled-parking tickets are criminal matters in Texas, and Round Rock and Cedar Park decide parking tickets in person before a judge. Citeless spots those and sends you to the right place instead of writing a letter. It won't promise an outcome, give legal advice, or submit anything on your behalf.
Private by design
Your ticket stays on your phone.
- Photos, evidence and letters are stored only on your iPhone.
- The letter is written on the device. On iPhones with Apple Intelligence the on-device model polishes it; older phones get the same letter from templates.
- No account, no tracking, nothing sold. Purchases go through Apple.
- Your dispute credits live in your iCloud key-value storage, so a new phone keeps what you paid for.
Read the privacy policy. It's short because there's little to say.
Deadlines
Miss the date and you've already lost.
In Austin, missing the appearance date printed on the ticket means an automatic liable finding and a higher fine. UT gives you twelve days, San Marcos and Texas State ten. Citeless starts a countdown when you confirm the ticket and reminds you a week, three days and one day before.
A decision can take a while afterwards. Austin says up to 90 business days. Citeless tells you what to expect so you're not refreshing your inbox.
Pricing
Pay per dispute. Nothing recurring.
You read the opening of your letter for free. If the questionnaire finds no defense, there's nothing to pay.
One dispute
Unlock the full letter to review, edit and send. One ticket, one payment, whatever the outcome.
Five disputes
About a dollar each, and they never expire. For drivers and students who get more than one ticket a semester.
Purchases and refunds are handled by Apple. A ticket Citeless can't help with is never charged.
Questions
Before you ask.
Is this legal advice?
No. Citeless is not a law firm and does not provide legal advice. It helps you write and send your own dispute, the way a good template and a checklist would. The issuer decides the outcome.
Does Citeless send the dispute for me?
Never. The letter opens in your own Mail app, or you paste it into the issuer's form. You press send, from your own email address, and the reply comes to you.
Will I win?
Nobody can promise that, and Citeless doesn't. Hearing officers decide on the facts and the evidence. What Citeless does is make sure the argument is one issuers actually accept, the evidence is attached, and it arrives before the deadline.
Which tickets does it cover?
City of Austin civil parking citations, UT Austin Parking and Transportation Services citations, City of San Marcos parking citations and Texas State University parking citations. Not disabled-parking tickets, which are criminal, and not Round Rock or Cedar Park, which are heard in person.
Which iPhones?
Any iPhone running iOS 26. On iPhone 15 Pro and newer with Apple Intelligence, the letter is polished by the on-device model; on other phones it's built from the same templates, and it never leaves the device either way.
When can I use it?
It's in testing in Austin now. Join the waitlist and you'll get the TestFlight invite first, plus a free first dispute when it launches on the App Store.
Waitlist
Next ticket, don't just pay it.
Be first in line for the beta and get your first dispute free at launch.